{"id":1169,"date":"2011-07-26T08:07:00","date_gmt":"2011-07-26T00:07:00","guid":{"rendered":"\/\/m.letratesoro.com\/2011\/07\/iii%e5%a6%82%e4%bd%95%e9%81%94%e6%88%90%e5%85%ad%e5%80%8b%e6%a8%99%e6%ba%96%e5%b7%ae\/"},"modified":"2023-07-20T10:21:06","modified_gmt":"2023-07-20T02:21:06","slug":"six-sigma-iii","status":"publish","type":"post","link":"\/\/m.letratesoro.com\/2011\/07\/six-sigma-iii\/","title":{"rendered":"\u4f7f\u7528PDCA\u9054\u6210\u516d\u500b\u6a19\u6e96\u5dee(six sigma)"},"content":{"rendered":"

\"\u4f7f\u7528PDCA\u9054\u6210\u516d\u500b\u6a19\u6e96\u5dee(six<\/p>\n

\u7d93\u904e\u4e86\u524d\u9762\u7bc7\u5e45\u7684\u4ecb\u7d39<\/a>\uff0c\u76f8\u4fe1\u5927\u5bb6\u5c0d\u516d\u500b\u6a19\u6e96\u5dee\u5df2\u7d93\u6709\u4e86\u4e00\u5b9a\u7684\u77ad\u89e3\uff0c\u4e5f\u53ef\u80fd\u8e8d\u8e8d\u6b32\u8a66\u60f3\u8981\u4e00\u5c55\u8eab\u624b\uff0c\u4e0d\u904e\u6211\u8a8d\u70ba\u516d\u500b\u6a19\u6e96\u5dee\u7684\u91cd\u9ede\u61c9\u8a72\u662f\u5b83\u7684\u904e\u7a0b\u3002\u7d50\u679c\u7576\u7136\u4e5f\u5f88\u91cd\u8981\uff0c\u4f46\u5982\u679c\u6c92\u6709\u7d93\u904e\u4e0d\u65b7\u5730\u8166\u529b\u6fc0\u76ea\u3001\u9078\u5b9a\u76ee\u6a19\u3001\u64ec\u5b9a\u5c0d\u7b56\u3001\u57f7\u884c\u5c0d\u7b56\u3001\u67e5\u6838\u5c0d\u7b56\u6548\u679c\u3001\u5236\u5b9a\u6709\u6548\u7684\u6a19\u6e96\u7a0b\u5e8f\uff0c\u5982\u6b64\u53cd\u8986\uff0c\u53ef\u80fd\u5c31\u5f88\u96e3\u5690\u5230\u9019\u7a2e\u9ad8\u54c1\u8cea\u6240\u5e36\u4f86\u7684\u751c\u7f8e\u679c\u5be6\u3002<\/font><\/p>\n

\u800c\u70ba\u4e86\u9054\u5230\u516d\u500b\u6a19\u6e96\u5dee\u7684\u76ee\u6a19\uff0c\u6211\u5011\u901a\u5e38\u63a1\u7528\u6703\u63a1\u7528\u4e00\u7a2e\u53eb\u505a\u3010PDCA\u5faa\u74b0\u3011\u7684\u624b\u6cd5\uff0c\u9019\u7a2e\u5faa\u74b0\u662f\u7531\u54c1\u7ba1\u5927\u5e2b\u300c\u6234\u660e\u535a\u58eb\u300d\u6240\u63d0\u51fa\u7684\uff0c\u800c\u4e14\u6234\u660e\u9084\u628a\u9019\u500b\u624b\u6cd5\u5e36\u5230\u4e86\u65e5\u672c\u4e26\u4e14\u63a8\u884c\uff0c\u4e5f\u9020\u5c31\u4e86\u8fd1\u4ee3\u65e5\u672c\u5927\u91cf\u751f\u7522\u54c1\u8cea\u7684\u5927\u8e8d\u9032\uff0c\u65e5\u672c\u9084\u628a\u6bcf\u5e74\u4e00\u5ea6\u4ee3\u8868\u6700\u9ad8\u54c1\u8cea\u7684\u734e\u9805\u7a31\u4e4b\u70ba\u300c\u6234\u660e\u734e\u300d\uff0c\u4ee5\u7d00\u5ff5\u6234\u660e\u535a\u58eb\u7684\u8ca2\u737b\u3002<\/font><\/p>\n

<\/p>\n

\u800c\u3010PDCA\u3011\u4e4b\u6240\u4ee5\u53eb\u505a\u300c\u5faa\u74b0\u300d\uff0c\u662f\u56e0\u70ba\u54c1\u8cea\u7684\u63d0\u6607\u4e26\u975e\u4e00\u8e74\u53ef\u5e7e\uff0c\u4e5f\u4e0d\u662f\u53ea\u505a\u4e00\u6b21\u54c1\u8cea\u6539\u5584\u5c31\u53ef\u4ee5\u9054\u6210\uff0c\u800c\u5fc5\u9808\u7d93\u904e\u4e00\u6b21\u53c8\u4e00\u6b21\u7684\u6d41\u7a0b\u6539\u5584\u8207\u54c1\u8cea\u63d0\u6607\u65b9\u80fd\u9054\u6210\uff0c\u6240\u4ee5\u3010PDCA\u3011\u662f\u500b\u6c38\u7121\u6b62\u76e1\u7684\u54c1\u8cea\u6539\u5584\u5faa\u74b0\uff0c\u5927\u5faa\u74b0\u4e2d\u9084\u53ef\u4ee5\u593e\u5e36\u5c0f\u5faa\u74b0\u3002\u6539\u5584\u5b8c\u4e3b\u8981\u554f\u984c\uff0c\u539f\u4f86\u7684\u6b21\u8981\u554f\u984c\u53c8\u6703\u8b8a\u6210\u4e3b\u8981\u554f\u984c\uff0c\u8981\u4e00\u76f4\u7684\u6539\u5584\u4e0b\u53bb\uff0c\u5982\u6b64\u624d\u80fd\u81fb\u81f3\u5b8c\u5584\uff0c\u56e0\u70ba\u516d\u500b\u6a19\u6e96\u5dee\u5176\u5be6\u5c31\u662f\u5728\u8ffd\u6c42\u96f6\u7f3a\u9ede\u3002<\/font><\/p>\n

\u4e0d\u904e\u5728\u958b\u59cb\u57f7\u884c\u3010PDCA\u5faa\u74b0\u3011\u4e4b\u524d\u9084\u5f97\u5148\u9078\u5b9a\u597d\u4e00\u500b\u4e3b\u984c\uff0c\u800c\u9019\u500b\u4e3b\u984c\u5fc5\u9808\u8981\u53ef\u4ee5\u7528\u6578\u5b57\u4f86\u8861\u91cf\uff0c\u6216\u662f\u60f3\u8fa6\u6cd5\u8b93\u5b83\u53ef\u4ee5\u6578\u64da\u5316\uff0c\u5426\u5247\u5c31\u5f88\u96e3\u6709\u5224\u65b7\u6a19\u6e96\uff0c\u4e5f\u5c31\u7121\u6cd5\u8861\u91cf\u6240\u57f7\u884c\u7684\u5c0d\u7b56\u6709\u6c92\u6709\u6548\u679c\u3002\u6bd4\u5982\u8aaa\uff0c\u6211\u5011\u8981\u8861\u91cf\u5c0f\u5b69\u8b80\u66f8\u8b80\u5f97\u597d\u4e0d\u597d\uff0c\u4e0d\u80fd\u7528\u611f\u89ba\u7684\uff0c\u4e5f\u4e0d\u80fd\u554f\u8001\u5e2b\u8aaa\u6211\u5bb6\u5c0f\u5b69\u8b80\u5f97\u597d\u4e0d\u597d\uff0c\u611f\u89ba\u597d\u4e0d\u597d\u662f\u7121\u6cd5\u8861\u91cf\u7684\uff0c\u6240\u4ee5\u5c31\u6709\u4e86\u8003\u8a66\uff0c\u96d6\u7136\u5f88\u591a\u4eba\u75db\u6068\u8003\u8a66\uff0c\u4f46\u8003\u8a66\u7684\u5206\u6578\u5c31\u5c31\u662f\u4e00\u500b\u53ef\u4ee5\u8861\u91cf\u8b80\u66f8\u8b80\u5f97\u597d\u4e0d\u597d\u7684\u6a19\u6e96\uff0c\u9664\u975e\u4f60\u6709\u66f4\u597d\u5f97\u65b9\u6cd5\u3002<\/font><\/p>\n

\u4e0b\u9762\u6211\u5011\u5c31\u4f86\u89e3\u91cb\u4e00\u4e0b\u4f55\u8b02\u3010PDCA\u5faa\u74b0\u3011\uff0c\u5b83\u57fa\u672c\u4e0a\u662f\u7531\u56db\u500b\u82f1\u6587\u5b57\u6bcd\u7684\u7b2c\u4e00\u500b\u5b57\u6240\u7d44\u6210\u7684\uff0c\u5206\u5225\u70ba\uff1aP(Plan\uff0c\u8a08\u756b)\u3001D(Do\uff0c\u57f7\u884c)\u3001C(Check\uff0c\u67e5\u6838)\u3001A(Action\uff0c\u8655\u7f6e)\u3002<\/font><\/p>\n

Plan(\u8a08\u756b)\uff1a<\/font><\/h4>\n

\u6211\u5011\u5728\u9078\u5b9a\u6539\u5584\u7684\u4e3b\u984c\u4e4b\u5f8c\uff0c\u9996\u5148\u5f97\u5206\u6790\u554f\u984c\u662f\u4ec0\u9ebc\uff0c\u77ad\u89e3\u5176\u73fe\u6cc1\uff0c\u4e26\u4e14\u8a66\u8457\u627e\u51fa\u9020\u6210\u554f\u984c\u7684\u5404\u7a2e\u53ef\u80fd\u539f\u56e0\uff0c\u7136\u5f8c\u64ec\u5b9a\u5c0d\u7b56\uff0c\u9019\u5c31\u662f\u8a08\u756b\uff0c\u4e5f\u5c31\u662f\u524d\u7f6e\u4f5c\u696d\u3002<\/font><\/p>\n

<\/font><\/p>\n

\u5728\u5206\u6790\u554f\u984c\u73fe\u6cc1\u6642\uff0c\u61c9\u8a72\u8981\u5148\u6536\u96c6\u8cc7\u6599\uff0c\u8cc7\u6599\u7684\u6536\u96c6\u9996\u91cd\u6b63\u78ba\u6027\uff0c\u5426\u5247\u5f8c\u9762\u7684\u4e00\u5207\u4f5c\u70ba\u53ef\u80fd\u90fd\u5c07\u767d\u8cbb\uff0c\u8cc7\u6599\u6536\u96c6\u525b\u958b\u59cb\u7684\u6642\u5019\uff0c\u8ca0\u8cac\u4eba\u6700\u597d\u8981\u5be6\u969b\u7763\u5c0e\u5176\u65b9\u6cd5\u8207\u586b\u5beb\u7684\u6b63\u78ba\u6027\uff0c\u4ee5\u91d0\u6e05\u8cc7\u6599\u6536\u96c6\u6642\u53ef\u80fd\u767c\u751f\u7684\u5404\u7a2e\u6a21\u7a1c\u5169\u53ef\u7684\u5224\u65b7\u932f\u8aa4\uff0c\u6216\u586b\u932f\u8868\u683c\u7684\u554f\u984c\u3002\u8cc7\u6599\u7684\u7d71\u8a08\u5efa\u8b70\u63a1\u7528\u76f4\u65b9\u5716(\u67cf\u62c9\u5716)<\/a>\u4e4b\u985e\u7684\u5de5\u5177\u4f86\u5340\u5225\u554f\u984c\u7684\u8f15\u91cd\uff0c\u901a\u5e38\u6211\u5011\u6703\u628a\u6539\u5584\u554f\u984c\u7684\u91cd\u9ede\u653e\u5728\u6700\u524d\u9762\u4e09\u500b\u4e3b\u8981\u7684\u554f\u984c\u4e0a\u9762\uff0c\u514d\u5f97\u9020\u6210\u8cc7\u6e90\u4e0d\u8db3\u7684\u554f\u984c\uff0c\u7b49\u5230\u4e3b\u8981\u554f\u984c\u89e3\u6c7a\u4e86\uff0c\u539f\u672c\u70ba\u6b21\u8981\u7684\u554f\u984c\u5c31\u6703\u8b8a\u6210\u4e3b\u8981\u554f\u984c\uff0c\u9019\u5c31\u662f\u70ba\u4f55\u6bcf\u6b21\u5faa\u74b0\u90fd\u53ea\u8655\u7406\u4e3b\u8981\u554f\u984c\u5c31\u53ef\u4ee5\u4e86\u3002<\/font><\/p>\n

<\/font><\/p>\n

\u5c0b\u627e\u53ef\u80fd\u539f\u56e0\u6642\uff0c\u53ef\u4ee5\u5229\u7528\u9b5a\u9aa8\u5716(\u8981\u56e0\u5206\u6790\u5716)<\/a>\u3001\u5fc3\u667a\u5716(mind map)\u3001\u8166\u529b\u6fc0\u76ea<\/a>\u3001\u6216\uff15\uff37\uff11\uff28 (Who, What, Where, When, Why, How)<\/a>\u4e4b\u985e\u7684\u5de5\u5177\u4f86\u806f\u60f3\u5404\u7a2e\u53ef\u80fd\u7684\u539f\u56e0\uff0c\u7136\u5f8c\u6839\u64da\u7d93\u9a57\u9078\u5b9a\u4e00\u4e9b\u4e3b\u8981\u539f\u56e0\uff0c\u518d\u91dd\u5c0d\u9019\u4e9b\u4e3b\u8981\u539f\u56e0\u4f86\u5236\u5b9a\u53ef\u884c\u7684\u5c0d\u7b56\u3002<\/font><\/p>\n

Do(\u57f7\u884c)\uff1a<\/font><\/h4>\n

\u4f9d\u7167\u524d\u9762\u8a08\u5283\u597d\u7684\u5c0d\u7b56\uff0c\u4e00\u9805\u4e00\u9805\u5206\u5225\u5be6\u65bd\u3001\u8a66\u884c\u6216\u5be6\u9a57\uff0c\u4e26\u7d00\u9304\u5176\u7d50\u679c\u3002\u5207\u8a18\u4e00\u5b9a\u8981\u4e00\u9805\u4e00\u9805\u4f86\u5be6\u65bd\uff0c\u5982\u6b64\u624d\u80fd\u5c64\u5225\u51fa\u5404\u9805\u5c0d\u7b56\u7684\u6548\u679c\u3002\u8981\u662f\u540c\u6642\u57f7\u884c\u5169\u500b\u4ee5\u4e0a\u7684\u5c0d\u7b56\uff0c\u5047\u4f7f\u6709\u4e86\u6548\u679c\uff0c\u4e5f\u5f88\u96e3\u77e5\u9053\u662f\u90a3\u4e00\u9805\u5c0d\u7b56\u6709\u6548\u679c\uff0c\u641e\u4e0d\u597d\u5176\u4e2d\u9084\u6709\u53cd\u6548\u679c\u7684\u5c0d\u7b56\u5462\u3002<\/font><\/p>\n

\u57f7\u884c\u5c0d\u7b56\u6642\uff0c\u96e3\u514d\u5c0d\u65e2\u6709\u7684\u5de5\u4f5c\u9020\u6210\u4e9b\u5f71\u97ff\uff0c\u6216\u6709\u4eba\u53cd\u5f48\uff0c\u9019\u6642\u61c9\u8a72\u8981\u5145\u5206\u5730\u6e9d\u901a\u4ee5\u6e1b\u4f4e\u57f7\u884c\u7684\u963b\u529b\uff0c\u8ca0\u8cac\u4eba\u4e5f\u9700\u96a8\u6642\u6ce8\u610f\u77ad\u89e3\u5c0d\u7b56\u57f7\u884c\u7684\u72c0\u6cc1\uff0c\u5373\u6642\u53cd\u61c9\u4ee5\u61c9\u4ed8\u5404\u7a2e\u53ef\u80fd\u767c\u751f\u7684\u7570\u5e38\uff0c\u4f7f\u8a08\u756b\u53ef\u4ee5\u5be6\u884c\u9806\u5229\u3002<\/font><\/p>\n

Check(\u67e5\u6838)\uff1a<\/font><\/h4>\n

\u89c0\u5bdf\u53ca\u5206\u6790\u5c0d\u7b56\u5be6\u65bd\u7684\u6210\u679c\uff0c\u8a55\u4f30\u5c0d\u7b56\u57f7\u884c\u662f\u5426\u6709\u6548\uff0c\u5982\u679c\u5c0d\u7b56\u5931\u6557\uff0c\u4e5f\u61c9\u627e\u51fa\u5931\u6557\u7684\u5730\u65b9\u53ca\u539f\u56e0\uff0c\u52a0\u4ee5\u6aa2\u8a0e\u3002<\/font><\/p>\n

Action(\u8655\u7f6e)\uff1a<\/font><\/h4>\n

\u7e3d\u7d50\u6210\u529f\u7684\u7d93\u9a57\uff0c\u628a\u6709\u6548\u7684\u5c0d\u7b56\u5236\u5b9a\u6210\u76f8\u5c0d\u61c9\u7684\u6b63\u5f0f\u6a19\u6e96\uff0c\u6bd4\u5982\u8aaa\u5236\u5b9a\u3001\u6216\u4fee\u6539\u5de5\u7a0b\u898f\u683c\uff0c\u6216\u662f\u6539\u8b8a\u751f\u7522\u4f5c\u696d\u6d41\u7a0b\uff0c\u6216\u662f\u66f4\u63db\u4f7f\u7528\u6750\u6599\u2026\u7b49\u3002\u628a\u672a\u89e3\u6c7a\u3001\u65b0\u51fa\u73fe\u7684\u554f\u984c\u8f49\u5165\u4e0b\u4e00\u500bPDCA\u5faa\u74b0\u3002<\/font><\/p>\n

\n

\u56de\u300b<\/font>SPC\u3001Cpk\u3001\u88fd\u7a0b\u80fd\u529b\u4e4b\u89e3\u8aaa\u8207\u6574\u7406<\/font><\/a><\/p>\n

\u5ef6\u4f38\u95b1\u8b80\uff1a<\/font>
\u516d\u500b\u6a19\u6e96\u5dee\u7684\u5be6\u4f8b\u63a2\u8a0e<\/font><\/a>
\u516d\u500b\u6a19\u6e96\u5dee\u4e4b\u6211\u898b (six sigma)<\/font><\/a>
\u6a19\u6e96\u5dee\u8207\u5e38\u614b\u5206\u4f48\u7684\u95dc\u4fc2(six sigma)<\/font><\/a><\/p>\n

\u95dc\u65bc\u7d71\u8a08\u88fd\u7a0bSPC\uff1a<\/font>
\u88fd\u7a0b\u80fd\u529b\u4ecb\u7d39\u2500\u88fd\u7a0b\u80fd\u529b\u7684\u4e09\u7a2e\u8868\u793a\u6cd5<\/font><\/a>
\u88fd\u7a0b\u80fd\u529b\u4ecb\u7d39 \u2500 Cp\u4e4b\u88fd\u7a0b\u80fd\u529b\u89e3\u91cb<\/font><\/a>
\u88fd\u7a0b\u80fd\u529b\u4ecb\u7d39 \u2500 Ck\u4e4b\u88fd\u7a0b\u80fd\u529b\u89e3\u91cb<\/font><\/a>
\u88fd\u7a0b\u80fd\u529b\u4ecb\u7d39 \u2500 Cpk\u4e4b\u88fd\u7a0b\u80fd\u529b\u89e3\u91cb<\/font><\/a><\/p>\n

\u88fd\u7a0b\u80fd\u529b\u4ecb\u7d39 \u2500 \u88fd\u7a0b\u80fd\u529b\u7684\u8a55\u4f30\u8207\u6539\u5584\u5c0d\u7b56<\/a><\/font><\/p>\n","protected":false},"excerpt":{"rendered":"

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